Info

Date will be postponed, new date will follow via BuildU

Description and Content:

This training will show you how to use the Dealer Suite front end and will describe which
information process steps are mandatory to ensure data quality.

• Presentation Dealer Suite Front End and functionalities​​​​​​​​​​​​​​
  - Which information is provided on dealer suite customer platform
  - Sales order Status overview for customer
  - Customer account management
• Delivery Date
  - Requested
  - Confirmed
  - Actual
• What needs to be considered when entering data in SAP in order to be able to
  provide high-quality information in the individual suites (based on Knauf Gypsum
  processes)?
  - Standard delivery Ex Works
  - KMAT
  - 3rd Party Deliveries
• Best Practices (call-off order / collective invoices / split deliveries etc.)
• Real-time tracking

Target Audience:

This training is particularly recommended for the following users:

• Team leads and Key Users of Order Management
• Change Agents / Change Managers
• SCM Project Leads

Note:​​​​​​​

​​​​​​​This training is conducted online via Teams. After your registration via this platform, you will receive an invitation via Outlook from the respective trainer, which also contains a link to participate in the Teams meeting.

The dates given refer to Central European Time (CET). The invitations via Outlook correspond to your local time. 

The trainings are free of costs and will not be charged on your company.

Trainer: Sebastian Gaedeke           Email: Sebastian.Gaedeke@knauf.com​​​​​​​

Trainer: Marcel Gemein                   Email: Marcel.Gemein@knauf.com