Artificial intelligence is increasingly used in everyday work to search, summarize, draft, classify, support decisions, and automate routine tasks. Yet many employees use AI systems without a clear understanding of what these systems do, where their limits lie, what risks they create, or what responsibilities arise under the EU AI Act.
AI systems, and especially generative AI, can produce convincing but incorrect outputs, reflect hidden biases, expose confidential information, create legal or compliance risks, or lead to overreliance in situations where human judgment remains essential. For organizations, AI literacy is therefore not only a matter of productivity, but also of safe, responsible, and compliant use.
In this half-day workshop, AIQ provides a practical introduction to AI literacy in line with the obligations of Article 4 of the EU AI Act. Participants learn what AI is, how generative AI works at a basic level, where it is useful, where its limits are, and how to use it responsibly in day-to-day professional settings. The session explains the key expectations around risk awareness, human oversight, responsible prompting, and the critical review of AI-generated outputs.
Through practical examples and short guided exercises, participants learn how to recognize typical AI failure modes, formulate better prompts, assess AI outputs more critically, avoid common misuse patterns, and understand their role in the responsible use of AI within their organization.
This training is designed for non-technical and mixed audiences across organizations that use or plan to use AI tools in their daily work. It is particularly relevant for professionals in business functions, administration, HR, communications, procurement, customer support, project management, quality management, compliance, and leadership roles. It is also suitable for organizations seeking to establish a practical and documented AI literacy program as part of their EU AI Act readiness.
